Shelly Johnston
RE: Empire Ranch located on FM 99 in McMullen County
Dear Gary,
I am writing this letter not on a whim but after long consideration and inspection of the work you and your company provided when building the new home on our property. Your quality of work and detail are apparent in every aspect of the work. Your knowledge and gentle suggestions were right on. You were always accommodating and professional. The quality and craftsmanship in the home is amazing and I appreciate all you did during the construction process from creating the plans to the actual construction, the changes, and the punch list!
I truly want to thank you for a job very well done, if you ever need a reference I would be most happy to give you a great one.
Sincerely,
Shelly Johnston
Brent Lemberg
Gary & Chris,
Thank you and your team for all the hard work on our house in Three Rivers. I know during the renovation we found a lot of surprises and, unexpected or not, the surprises added a lot of scope to the project. Your desire to make the correct repairs even when it required additional time was exactly the support we wanted. Also, your transparency with cost adjustments and guidance on what was smart to complete were greatly appreciated.
On the last day, I came by as the guys finished up and it looked great! I was prepared to have to clean a lot before I could move in furniture; however, I found it clean and ready.
Standing in the house now it is hard to believe that it is the same house with which we started. Overall, the renovation project turned out better than Leah and I imagined when we started and we're very happy with the results!
Sincerely,
Brent Lemberg
Jim & Mary Alice Daniel
Dear Gary,
With the completion of construction of our home on Timberhill Drive we wish to formally express our thanks and appreciation for your outstanding efforts in the accomplishment of this project. As I think I have told you we previously built a home in Arizona, and the best way I can describe the experience is that it was like sitting in a dentist chair for six months. That is why when you gave me the estimated cost and told me the building time would be six months, I kind of assumed that it might be completed in eight to ten months with a 30% increase in the price.
As I recall, we arrived from Arizona on Saturday 19 September 2009. We closed on the lot on Monday 21 September and I believe you all broke ground about that same day. Four months later, almost to the day, we made the final payment and moved in. I have managed some substantial projects in my former career and realize that coming in ahead of time and generally within budget (any adjustments were caused by our changing our mind) is truly a singular achievement. Your management abilities along with an unequalled attention to detail guaranteed the success of this project.
Equally impressive was the ability and performance of all the work crews involved. Rudy and Donnie along with the entire crew from Richter Construction are truly professional craftsmen. The quality of their carpentry work is evident throughout the house, and has been the cause for numerous positive comments from our visitors. Additionally, the subcontractors were efficient, polite and exceptionally skillful in their areas. Of special note is Thomas whose proficiency in tile-work along with his assistance in selecting various trims added immensely to the overall look of the house.
In closing, I would say that though I expected to undergo several months of arguing with a builder, if not several lawsuits, the building process turned out to be a very pleasant experience. Please pass our appreciation to all involved and thanks again for all your efforts.
Jim & Mary Alice Daniel
To Everyone qt Richter Construction,
We celebrated our first family Christmas in our new home and it was wonderful! Thank you so much for all your hard work and especially for your patience. Everyone we worked with through the construction process was knowledgeable, helpful, and so polite.
A few special thank yous:
To Thomas K. and Joe--Thanks for your ideas and your skill. Everyone loves your beautiful tile work.
To Rudy & his crew--Thanks for all the care you took in all the little things that make this house uniquely ours.
To the Bqdillio Brothers--Thanks for your expertise with the paint and stain. We love our front door!